• Help & Resources

Bio360AI Support Hub

Get assistance with setting up your Health Digital Twin, connecting supported wearable sensors, uploading records, and resolving mobile application issues.

Getting Started

App Support

Learn how to pair continuous glucose monitors, smart rings, and fitness trackers, or upload historical lab PDFs to initialize your telemetry model.

Having issues with Bluetooth background syncing or data updates? Reach out directly to our technical support team for prompt troubleshooting.

— PRIVACY & GOVERNANCE

Your Health. Your Data. Your Control.

Transparent governance principles detailing how your telemetry, wearable integrations, and digital twin models are protected and managed.

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Data You Share

How Data Is Used

Security

Apple Health

Health metrics, wearable sensor logs, lab values, and profile details submitted voluntarily to build your twin.

Computational simulation to surface personalized longevity insights, trend analyses, and proactive recommendations.

End-to-end encryption at rest and in transit, multi-factor authentication, and strict zero data-monetization policies.

Seamless read-only sync via HealthKit. Granular category permissions remain under your direct device controls.

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Your Rights

Medical Notice

AI & Digital Twin Disclaimer

Complete data mobility with full export options, instant deletion requests, and uncompromised user sovereignty.

Educational wellness insights only. Platform content is not clinical advice or a replacement for medical care.

Digital twin outputs represent probabilistic models and should always be reviewed with qualified physicians.

— Data Stewardship

Privacy Policy

Last updated: June 24, 2026. This section outlines how information is collected, processed, retained, and safeguarded within the Bio360AI ecosystem.

Information Collected & Uses

Sharing, Retention & Controls

We collect registration credentials, connected device biometric streams, and user-provided lab records strictly to generate personalized health twin analytics and preventative risk insights.

Personal data is never sold to third parties. Telemetry streams are retained while your account remains active. Users retain full rights to export or disconnect connected sensor services.

/ PLATFORM AGREEMENT

Terms of Service

Please review the foundational rules governing account usage, medical disclaimers, and platform ownership for the Bio360AI Health Digital Twin infrastructure.

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02 / CLINICAL BOUNDARIES
03 / GOVERNANCE

Acceptance & Responsibilities

Medical Disclaimer

Ownership & Legal Terms

By accessing Bio360AI, you accept these terms and agree to lawful usage. Users must maintain accurate account information, protect login credentials, and refrain from unauthorized system misuse.

Platform insights and digital twin metrics serve educational purposes only. Bio360AI does not provide medical diagnosis, clinical advice, or treatment plans. Always consult a qualified clinician.

All software, software algorithms, and digital assets are protected intellectual property. Bio360AI reserves the right to modify terms with liability strictly limited under governing regulations.

Last updated: June 24, 2026. Please review the rules governing user eligibility, account usage, service boundaries, and subscription management.

Account Eligibility

Acceptable Use

Service Boundaries

Users must be at least 18 years old to create an account. You are responsible for maintaining secret access credentials.

Bio360AI is intended exclusively for individual health tracking. Automated scraping or reverse engineering of models is prohibited.

Subscriptions renew automatically unless canceled prior to the billing date. Features may be updated continuously to improve precision.

/ DATA AUTONOMY

Delete Your Bio360AI Account

You maintain full control over your telemetry and profile data. Follow the clear steps below to request permanent deletion of your account and personal records.

In-App Deletion Path

Removed Data Scope

Retention Exceptions

Users can permanently delete their account directly within the Bio360AI mobile app by navigating to Settings → Account → Delete Account.

Upon confirmation, your data is removed from active systems: account profile, uploaded documents, Health Digital Twin, health assessments, and personalized insights.

Please note that specific system records may be retained temporarily where strictly required for legal, fraud-prevention, or security purposes.

✱ Clinical Advisory

Medical Disclaimer

Health scores, biological risk estimates, lifestyle simulations, and medication-response projections provided by Bio360AI are strictly informational estimates and non-diagnostic algorithms.

Not a Substitute for Care

Clinician Supervision Required

Bio360AI does not practice medicine, diagnose acute conditions, or provide medical treatment. Always consult a licensed healthcare professional regarding symptoms or medical advice.

Any decisions concerning pharmaceuticals, dosage modifications, or clinical therapies require direct consultation and oversight by a qualified medical clinician.